FREQUENTLY ASKED QUESTIONS

Most of the time we can get to you within a few days — sometimes even the next day if our schedule allows. We know pest problems don't come with a convenient timeline, so we do our best to move quickly. Call us at 629-899-2287 and we'll give you a straight answer on availability for your area.

Yes, absolutely. We'll walk your property, assess what we're dealing with, and give you a clear quote — no surprises, no pressure. For termite treatments, we inspect the structure and give you a firm price before any work starts. Use the Get a Free Quote form or call us directly and we'll get something on the calendar.

Always. We call or text ahead of every scheduled visit so you know when to expect us. We're not going to show up unannounced at your front door. For quarterly service customers, we'll contact you before each treatment cycle to confirm timing and give you any heads-up if there's anything you need to do beforehand — like clearing under sinks or keeping pets indoors during treatment.

We serve Middle Tennessee — primarily Williamson and Rutherford counties. That includes Brentwood, Franklin, Nashville, Murfreesboro, Spring Hill, Nolensville, Smyrna, Thompson's Station, and surrounding communities. If you're not sure whether we cover your area, just call — we'll tell you straight up. View all service areas →

Four times a year — once every quarter. Each visit covers the exterior perimeter, entry points, and target interior areas. We rotate our treatment approach based on the season and the pest pressure we see, so you're not getting the same spray-and-go routine every time. Winter, we focus on overwintering pests pushing inside. Summer, we knock down ant and wasp activity before it gets out of hand.

The quarterly plan covers the common household pest list: ants, spiders, cockroaches, silverfish, earwigs, centipedes, box elder bugs, lady bugs, wasps, hornets, mice, and rats. Mosquitoes and bed bugs are separate services. Termites are also handled separately with their own treatment and guarantee. If you're unsure whether your pest is covered, just call and describe what you're seeing — we'll give you an honest answer.

Call us. We come back at no charge. That's the whole point of the quarterly plan — you're not paying for four treatments and then crossing your fingers. If you see activity between scheduled visits, we'll return and retreat the problem areas until it's handled. We don't charge re-treatment fees for covered pests. This is part of what makes the quarterly plan different from a one-time spray.

Yes — once the treatment has dried, which typically takes about 30 to 45 minutes for exterior applications. We use EPA-registered products that break down quickly once dry. We'll always tell you exactly what we're applying and give you specific guidance based on what pets you have and what areas we're treating. We're not going to spray something near your dog's food bowl and tell you not to worry about it. If you have special concerns — newborns, elderly pets, fish tanks — just mention it when you book and we'll plan accordingly.

No long-term contract. We operate on a simple quarterly service agreement — you can cancel before your next scheduled treatment if you decide to. We'd rather earn your continued business by doing good work than trap you in paperwork. Most of our customers stay because the service actually works, not because they're locked in.

Termidor HP II is a high-precision liquid termiticide that we inject directly into the soil around your foundation using a specialized HP II injection system. Unlike older methods that rely on flooding a trench with chemical, the HP II system delivers the product in precise, consistent increments — so there are no gaps in coverage and no over-application. The active ingredient, fipronil, creates a treated zone termites can't detect, pass through, or avoid. When they contact it, they carry it back to the colony. One treatment and the colony is gone — not just suppressed.

Most termite guarantees are retreatment-only — meaning if termites come back, they'll spray again, but they won't pay for the damage. Our 5-year money-back guarantee covers your treatment cost. If termites return and cause damage within five years, we pay you back — not just re-spray and hope for the best. We can offer this because we're confident in what Termidor HP II does. We've treated thousands of Middle Tennessee homes and we stand behind the outcome. Full guarantee details →

Not if the treatment is done correctly. Termidor works by eliminating the entire colony — not just the termites you can see. The worker termites that contact the treated zone carry the product back to the nest, which wipes out the queen and the rest of the colony. A properly executed Termidor HP II treatment provides lasting protection. That said, new termite pressure can emerge over many years, which is why our guarantee runs five years and why some homeowners opt for annual inspections after that window.

It depends on the size of your home and the linear footage we need to treat around the foundation. There's no way to give you an honest number without seeing the property. What we can tell you is that we don't pad quotes and we don't charge for things you don't need. Call us for a free inspection and we'll give you a firm price before we do anything. Most Middle Tennessee homeowners find our pricing competitive — and the 5-year money-back guarantee is something most competitors simply don't offer.

Simple. If you're not satisfied with your first quarterly pest control treatment within 30 days, we'll refund your money — no arguments, no hoops to jump through. This applies to new quarterly plan customers. We offer it because we're confident you'll see results, and because we'd rather earn your trust than debate a refund. If something isn't working, call us first — we'll come back and fix it. But if you're not happy at the end of 30 days, the money is yours.

If termites return and cause verified damage within five years of your Termidor HP II treatment, we refund your treatment cost. This is a written guarantee — not just a verbal promise. To qualify, the property must have been treated by us using the Termidor HP II system, and you'll need to give us the opportunity to inspect before undertaking any repairs. Full terms are spelled out in your service agreement. Read the full guarantee →

We accept cash, check, and all major credit cards. For quarterly service, most customers pay per visit or set up a simple recurring billing arrangement — whatever's easiest for you. For termite treatments, we collect payment at the time of service. We'll always send a receipt and document every treatment in writing so you have a full record. No surprise charges, no automatic renewals you didn't agree to.